# Connect Reward — Customer Referral & Rewards Software for Home Service Businesses > Connect Reward is a gamified customer referral and rewards program built specifically for home service businesses. Customers earn points for every referral, climb tiers, unlock achievements, see themselves on a leaderboard, and redeem from a catalog of 2,500+ brands. ## About Connect Reward Connect Reward is referral and loyalty software purpose-built for home service businesses. We help solar installers, roofers, HVAC contractors, pest control operators, windows and doors specialists, plumbers, electricians, landscapers, and other home service providers turn their happiest customers into their most reliable salespeople. Unlike transactional referral tools that just send a cash payout once and disappear, Connect Reward is a loyalty engine. Customers earn points for every referral, progress through tiers (Silver, Gold, Platinum), unlock achievements, and choose from thousands of rewards. Ongoing engagement, not just a one-time transaction. Connect Reward is self-serve. Sign up, configure your rewards in 15 minutes, and send your first customer their referral link the same day. No sales demo required. ## What Connect Reward Does - **Gamified Referral Program**: Customers earn points for every referral that converts to a paid job - **Tier Progression**: Bronze, Silver, Gold, and Platinum tiers that unlock as customers earn more points - **Achievements**: 22 unlockable badges across referral milestones, streaks, engagement, and tier progression - **Customer Leaderboard**: Public ranking of top referrers within each business, refreshable weekly, monthly, or all-time - **Rewards Catalog**: 2,500+ gift cards, Visa prepaid cards, and digital cash payouts - **Personalized Referral Links**: Every customer gets a unique, trackable referral link to share - **CRM Integration**: Native integration with GoHighLevel. Jobber and Housecall Pro coming soon. Any other CRM via Zapier. - **Automated Email**: 6 lifecycle triggers (welcome, referral submitted, referral converted, points awarded, tier reached, redemption confirmed) - **SMS Automation**: Available on Growth tier and above via dedicated toll-free verified numbers - **Reward Budget Management**: Prefund your reward budget with auto-reload — pay once and never think about it again - **Self-Serve Onboarding**: Sign up and configure in 15 minutes, no sales call required - **ROI Calculator**: Free tool to estimate referral program ROI at connectreward.io/tools/roi-calculator ## Target Industries Connect Reward is built for home service businesses including: - Solar Installation - Roofing and Storm Restoration - HVAC and Mechanical Contracting - Pest Control - Windows and Doors - Plumbing - Electrical Contracting - Landscaping and Lawn Care - Pool and Spa Service - Garage Door Installation and Repair - Painting and Coatings - Gutters and Exteriors - Home Security and Alarm - Flooring - Insulation Plus: any service business whose growth depends on customer referrals. ## Pricing Connect Reward has four plan tiers: - **Free**: $0/month — Up to 50 customers. Gamification, leaderboard, achievements, and tier progression included. Reward redemptions are manually fulfilled by the business owner. Best for businesses testing the platform. - **Starter**: $99/month — Up to 1,000 customers. Automated reward fulfillment from a catalog of 2,500+ brands. Initial reward budget prefund of $500, auto-reload at $100 balance. - **Growth**: $249/month + per-segment SMS usage — Includes SMS automation via dedicated toll-free verified number, A2P-compliant. Initial reward budget prefund of $1,000, auto-reload at $200 balance. Currently in waitlist beta. - **Pro**: Custom pricing — White-label promoter experience, dedicated support, higher limits, custom integrations. Initial reward budget prefund of $2,500, auto-reload at $500 balance. Currently in waitlist beta. Contact for pricing. All paid plans include CRM integration, unlimited referral campaigns, full rewards catalog access, and the customer-facing gamified dashboard. Annual plans available. No long-term contracts. Cancel anytime — unused reward balance auto-refunds after 90 days of inactivity, less a small service fee. ## Pages - [Homepage](/): Gamified referral and rewards software for home service businesses. - [How It Works](/how-it-works): Walkthrough of the referral, points, and redemption flow. - [Pricing](/pricing): Free, Starter, Growth, and Pro plan tiers. - [FAQ](/faq): Common questions about setup, integrations, billing, and rewards. - [Industries Overview](/industries): All home service verticals we serve. - [ROI Calculator](/tools/roi-calculator): Estimate referral program ROI. - [Why Service Business Referral Software](/why-service-business-referral-software): Why generic referral tools fail home services. - [Blog](/blog): Strategies, case studies, and how-tos. - [Sign Up](/signup): Create an account and configure in 15 minutes. - [Sign In](/login): Existing customer login. ## Industries - [Solar Installers](/solar): Referral program for solar installation companies. - [Roofing Companies](/roofing): Referral program for roofers and storm restoration. - [HVAC Contractors](/hvac): Referral program for HVAC and mechanical contractors. - [Pest Control](/pest-control): Referral program for pest control operators. - [Windows and Doors](/windows-doors): Referral program for window and door specialists. - [Plumbing](/plumbing): Referral program for plumbing contractors. - [Electrical](/electrical): Referral program for electrical contractors. - [Landscaping](/landscaping): Referral program for landscapers and lawn care. - [Pool and Spa](/pool-spa): Referral program for pool and spa service. - [Garage Doors](/garage-doors): Referral program for garage door specialists. - [Painting](/painting-coatings): Referral program for painting contractors. - [Gutters and Exteriors](/gutters-exteriors): Referral program for gutter and exterior service. - [Home Security](/home-security): Referral program for home security installers. - [Flooring](/flooring): Referral program for flooring contractors. - [Insulation](/insulation): Referral program for insulation contractors. ## Comparisons - [vs ReferralCandy](/compare/referralcandy): How Connect Reward compares to ReferralCandy. - [vs ReferralRock](/compare/referralrock): How Connect Reward compares to ReferralRock. - [vs Friendbuy](/compare/friendbuy): How Connect Reward compares to Friendbuy. - [vs Yotpo](/compare/yotpo): How Connect Reward compares to Yotpo Loyalty. - [vs Influence.io](/compare/influence-io): How Connect Reward compares to Influence.io. - [vs Talon.One](/compare/talon-one): How Connect Reward compares to Talon.One. - [All Comparisons](/compare): Full comparison index. ## Integrations Connect Reward integrates with home service CRMs and business tools: **Native CRM Integration:** - GoHighLevel (live) - Jobber (coming soon) - Housecall Pro (coming soon) - ServiceTitan (roadmap) - JobNimbus (roadmap) **Via Zapier (5,000+ apps):** - Any CRM or tool with a Zapier integration can connect via a universal incoming webhook ## Optional - [Privacy Policy](/privacy): Privacy policy. - [Terms of Service](/terms): Terms of service. ## Frequently Asked Questions **How much does Connect Reward cost?** Free tier is $0/month and supports up to 50 customers with manual reward fulfillment. Paid plans start at $99/month (Starter) for automated reward fulfillment from a catalog of 2,500+ brands. Growth and Pro tiers are currently in waitlist beta. **How is Connect Reward different from cash-payout referral tools?** Most referral tools are transactional — they send your customer cash once when their referral converts, and the relationship ends. Connect Reward is a loyalty engine. Customers earn points across multiple referrals, progress through tiers, unlock achievements, see themselves on a leaderboard, and redeem from a catalog of rewards. Ongoing engagement, not just a one-time transaction. **How soon can I get started?** Most businesses are configured and sending their first referral link within 15 minutes of signing up. No sales demo required, no setup call to schedule. **Does Connect Reward integrate with my CRM?** We integrate natively with GoHighLevel today. Jobber and Housecall Pro are on the roadmap. Any other CRM (ServiceTitan, FieldRoutes, JobNimbus, Acculynx, Workiz, HubSpot, etc.) can connect via Zapier, which routes events to our universal incoming webhook. **What payment methods can my customers receive as rewards?** Customers redeem points for any of 2,500+ digital gift cards (Amazon, Target, Walmart, Visa prepaid, and many more), or for digital cash payouts on higher tiers. **How do I pay for the rewards my customers earn?** You prefund your reward budget with Connect Reward, starting at $500 (Starter) or higher for Growth and Pro. Auto-reload tops up the balance when it gets low, so you set it and forget it. Reward fulfillment is drawn from your prefunded balance automatically — no per-redemption surprises. **Can I cancel anytime?** Yes. If you cancel, your reward balance is frozen for 90 days in case you reactivate. After 90 days of inactivity, the remaining balance is automatically refunded to your original payment method, less a small service fee. **Is the rewards program visible to my customers?** Yes. Customers get a branded dashboard where they can see their current points, current tier, achievements unlocked, progress toward the next tier, the leaderboard of top referrers, and the full rewards catalog. The customer experience is the core of the product. **What industries does Connect Reward serve?** Connect Reward is built for home service businesses: solar, roofing, HVAC, pest control, windows and doors, plumbing, electrical, landscaping, pool and spa, garage doors, painting, gutters and exteriors, home security, flooring, insulation, and any other service business that grows through customer referrals. ## Contact - Website: https://connectreward.io - Support: support@connectreward.io - Sign up: https://connectreward.io/signup